Terms of Service

Refund

Services

1. Overview

Solar Release Co. is a consumer advocacy and case management company that assists homeowners with documentation review, dispute preparation, and case organization related to residential solar transactions.

Solar Release Co. is not a law firm and does not provide legal advice or legal representation.

By accessing this website or engaging our services, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.

2. Scope of Services

Solar Release Co. provides the following:

Case intake and client interviews
Review and organization of solar-related documents
Identification of potential misrepresentations or disclosure concerns
Preparation of written findings summaries
Documentation and case-material preparation for dispute or escalation
Case coordination and client communications
Secure document handling and storage

We are not a law firm. Any legal analysis or representation is provided solely through independent licensed attorneys (e.g., WHM Law) with whom clients may independently engage.

3. Flat Fee Resolution Pricing

Fees charged by Solar Release Co. are fixed and non-contingent and apply solely to consumer advocacy and case management services.

Fees are not based on outcomes and are not tied to the success or failure of any dispute, complaint, or escalation.

Tier 1 — Standard Case Audit & Review: $6,350

Includes:

Full case intake and document review
Factual summary creation
Administrative assistance with regulatory filing (CFPB, FTC)
Correspondence organization and case tracking

Tier 2 — Escalated/Complex Case: $7,450

Includes all Tier 1 services, plus:

Expedited document processing
Enhanced coordination with third-party legal counsel
Additional research for missing documentation or UCC filings
Priority administrative support for escalated cases

4. Refund Policy

Refund eligibility, if any, is governed by the Client Service Agreement and depends on the stage of service delivery.

Due to the immediate commencement of administrative and investigative services upon enrollment, refunds may be limited or unavailable once work has begun.

5. Document Submission Requirements

Clients are required to submit the following to initiate services:

Solar Installation Agreement
Finance/Loan Agreement
Utility Bills (before and after installation)
Photo or evidence of misrepresentation
Signed Vendor Agreement

Failure to submit these may delay or prevent case processing and affect eligibility for refunds

6. Communication and Consent

By engaging our services or submitting your information, you consent to be contacted via phone, email, or SMS by Solar Release Co. and its affiliates. Standard messaging rates may apply. You may revoke this consent at any time.

7. Legal Disclaimers

Solar Release Co. is a DBA of Asset Defense LLC. We are not a law firm.
Legal services are coordinated through independent licensed attorneys.
Results are not guaranteed.
Information on this website is for educational and informational purposes only.
Submitting an inquiry does not create an attorney-client relationship.

8. Modifications

Solar Release Co. reserves the right to update these Terms of Service at any time. Continued use of the website or services indicates your acceptance of any changes.