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Privacy Policy

Privacy Policy

 

Solar Release Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

 

1. Information We Collect

  • Personal information: Name, phone, email, address, uploaded contracts, and case-related documentation.

  • Technical information: IP address, browser type, cookies, and analytics data.

  • Communication history: Records of calls, emails, texts, and case management notes.

 

2. How We Use Your Information

  • To provide you with administrative support, document preparation, and case management services.

  • To facilitate coordination with independent attorneys (if applicable).

  • To communicate with you regarding your case status, service updates, or account requirements.

  • For internal analytics, quality assurance, and service improvement.

 

3. Sharing of Information

  • Service Providers: We may share data with independent third-party partners (such as independent law firms, payment processors, or CRM providers) solely as necessary to deliver our services.

  • Legal Compliance: Information may be disclosed if required by law or subpoena.

  • No Sale of Data: We do not sell or rent personal data to unaffiliated third parties for marketing purposes.

  • SMS Consent: Mobile information and text messaging originator opt-in data will not be shared with any third parties/affiliates for marketing/promotional purposes.

 

4. Security
We maintain industry-standard security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

 

5. Consent
By using our site, you consent to this Privacy Policy and the collection/use of your data as outlined.

 

Disclaimer

 

Solar Release Co. is a consumer advocacy and case management company. We are not a law firm and do not provide legal advice. All legal services are provided exclusively by independent licensed attorneys. Outcomes are not guaranteed. Results vary depending on individual circumstances. We make every effort to ensure the accuracy of information provided on this site; however, we do not warrant or guarantee completeness, accuracy, or reliability. Use of this site and services is at your own risk.

 

Marketing & Communication Disclosure

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By submitting your information on this website, you agree to be contacted by Solar Release Co. regarding your account and services via phone, email, or text message (including autodialer or prerecorded messages). Consent is not a condition of purchase. You may opt out at any time.


We may track user behavior on this website for analytics, retargeting, and advertising purposes using cookies and pixels. By using this site, you consent to these practices.

 

Terms of Use (Key Points)

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  • You agree not to misuse this site or attempt unauthorized access.

  • We reserve the right to deny service or remove access for any abusive behavior.

  • All content on this site is owned by Solar Release Co. and may not be copied, redistributed, or used without permission.

  • These Terms are governed by the laws of Missouri (or your home state of incorporation).

SERVICE SCOPE DISCLOSURE

Solar Release Co. is not a law firm and does not provide legal advice.


We provide consumer advocacy, documentation assistance, and case management services.
Legal services, when required, are provided by independent, licensed attorneys.


Fees paid to Solar Release Co. cover administrative, investigative, and case management services and are not contingent upon legal outcomes.

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ESCALATION & REFERRAL DISCLOSURE

In certain situations, a client’s matter may require further review by a licensed attorney. In those instances, clients may independently choose to engage an attorney of their choosing.

 

At the client’s request, Solar Release Co. may assist with case handoff and documentation coordination as part of its consumer advocacy services. Any attorney engagement is governed by a separate agreement directly between the client and the attorney.

 

Solar Release Co. does not provide, control, supervise, or influence attorney services, advice, strategy, or outcomes.

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NO GUARANTEES DISCLOSURE

Not all solar contracts qualify for cancellation, modification, or relief. Outcomes vary based on individual circumstances, contract terms, and third-party decision-makers.

 

No specific result or resolution is promised or guaranteed.

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RELATIONSHIP DISCLOSURE

Communications with Solar Release Co. through this website, email, text message, or telephone do not create an attorney–client relationship.

 

Any professional relationship beyond consumer advocacy services exists only between the client and the independently selected service provider.

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FEE & REFUND DISCLOSURE

Fees charged by Solar Release Co. are fixed, non-contingent, and apply solely to consumer advocacy and case management services.

 

Fees are not based on outcomes and are not tied to the success or failure of any dispute, complaint, or escalation.

 

Refund eligibility, if any, is governed by the Client Service Agreement and depends on the stage of service delivery.

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INFORMATION DISCLOSURE

All information provided by Solar Release Co. is for general informational purposes related to consumer advocacy and dispute awareness.

 

Solar Release Co. does not advise clients on whether to make, stop, or withhold payments related to any solar contract, loan, or obligation.

 

Clients are encouraged to consult appropriate professionals regarding financial, contractual, or technical decisions.

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COMMUNICATIONS & CONSENT DISCLOSURE

By submitting information through this website or selecting actions such as “Submit” or “Get Help Now,” you consent to being contacted by Solar Release Co. via telephone, email, and/or text message regarding scheduling, intake, and case review, in accordance with our Privacy Policy and Terms of Service.

 

Message and data rates may apply. Messaging frequency may vary. Consent is not a condition of receiving services and may be revoked at any time.

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AFFILIATION DISCLAIMER

Solar Release Co. is not affiliated with, endorsed by, or authorized by any solar panel manufacturer, installer, lender, financing company, or utility provider.

 

All trademarks, logos, and brand names referenced are the property of their respective owners.

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PLATFORM DISCLAIMER

This website is not affiliated with or endorsed by Facebook, Meta Platforms, Inc., or any other social media platform. All platform trademarks are the property of their respective owners.

Phone: (855) 396-5090

Hours: 8am - pm CST 

Monday - Friday 

Email: clientcare@solarreleaseco.com
Office Address: 

1724 S Luster Ave

Springfield, MO 65804

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