Frequently asked questions
ABOUT SOLAR RELEASE CO.
Q1: What is Solar Release Co.?
A: Solar Release Co. is a consumer advocacy company that helps homeowners escape deceptive or fraudulent solar contracts. We handle fraud investigation, document gathering, and case coordination, then work directly with licensed attorneys who pursue cancellation, relief, or litigation as needed.
Q2: Are you a law firm?
A: No. We are not a law firm. However, your flat-rate fee includes full legal Support through our licensed attorney partners. Whether your case requires 20 hours or 500 hours of legal work — you will never receive an additional legal bill.
If your dispute cannot be resolved through regulatory complaints or direct negotiations, our attorneys are prepared to litigate the matter in court on your behalf, at no additional cost.
Q3: What makes Solar Release Co. different?
A: We’re more than just a paperwork service. We:
Work directly with attorney partners
Offer true legal Support (not just advice)
Take on complex cases and go to court if needed
Charge flat, transparent fees — no surprises
Guide you every step of the way through our app and support team
Use AI to accelerate fraud report creation and legal prep
SOLAR FRAUD QUESTIONS
Q4: How do I know if I’ve been a victim of solar fraud?
A: Red flags include:
Promised a $0 utility bill, but you’re paying both solar + electric
Promised a tax rebate or check that never arrived
Loan payments are higher than promised
You didn’t receive copies of what you signed
High-pressure, same-day signing
Surprise UCC lien on your property
If any of these apply, we strongly recommend a case review.
Q5: Can you cancel my solar contract?
A: We pursue legal resolution under consumer protection laws, state statutes, and federal rules such as the FTC Holder Rule and Truth in Lending Act. While no result can be guaranteed, many of our clients see outcomes like:
Contract cancellation
Loan forgiveness or buyout
Refunds or damages
Full exit from liability
Q6: What laws protect me?
A: Some of the laws we use include:
FTC Act (deceptive practices)
FTC Holder Rule (lender liability)
Truth in Lending Act (finance transparency)
State UDAP laws (Unfair & Deceptive Acts)
E-SIGN Act (improper or forged e-signatures)
State Attorney General enforcement
WORKING WITH US
Q7: How much does it cost to hire Solar Release Co.?
A: We offer two flat-fee tiers:
$6,350 for standard disputes
$7,450 for complex or escalated cases
This price includes full legal Support— even if your case goes to court. There are no hourly fees, no surprise bills, and no retainer stacking. Everything is included from day one.
Q8: What documents do I need to get started?
A: You’ll need to upload:
Your solar installation contract
Financing or loan agreement
Utility bills (before and after install)
Any messages, photos, or proof of misrepresentation
Signed vendor agreement with Solar Release Co.
You can upload all of these securely through your client dashboard.
Q9: What if I can’t pay the full amount upfront?
A: If you're unable to pay the full resolution fee at once, you may qualify for financing options. Speak with our team to explore flexible payment pathways that can help you move forward.
Q10: How long does it take?
A: It depends on the complexity, but most cases fall in the 6–18 month range. We’ll update you every step of the way — from intake to attorney review, to dispute filing, and resolution.
Q11: Can I track my case?
A: Yes! Our secure portal lets you:
View case status
Upload or update documents
Check off your required items
Read fraud news and legal alerts
See when your case escalates or resolves
Q12: What happens if my case isn’t resolved?
A: If no resolution is achieved within 24 months, you may qualify for a refund. Refunds are reviewed based on the effort completed, documentation submitted, and legal action taken on your behalf. Every case is unique, and refund eligibility is assessed individually.